Shipping policy
Shipping Policy
At Tee Scents, we aim to deliver your favorite fragrances safely and on time.
Processing Time:
- Orders are processed within 1–2 business days after confirmation.
- Orders are not processed on public holidays.
Delivery Time:
- Delivery usually takes 3–7 business days depending on your location and courier service.
- Delivery times may vary due to weather, holidays, or unexpected delays.
Shipping Charges:
- Shipping charges will be calculated and displayed at checkout.
- Any free shipping offers will be mentioned on our website or promotions.
Order Tracking:
Once your order has been shipped, you will receive tracking details (if available) through your provided contact information.
Incorrect Address:
Customers are responsible for providing the correct delivery details. Tee Scents will not be responsible for delays or failed deliveries caused by incorrect information.
Damaged or Missing Items:
If your order arrives damaged, leaked, or with missing items, please contact us within 48 hours of delivery with pictures/videos so we can assist you.
Delivery Issues:
If a package is delayed or returned due to courier issues, we will coordinate with the courier service to resolve the matter.
Thank you for choosing Tee Scents — we appreciate your trust.